Frequently asked questions and contact information
Open the app, tap the gear icon (⚙) in the top-right corner of the library, then tap Restore Purchase. Make sure you are signed in to the same Apple ID used for the original purchase. If the problem persists, try signing out and back in to the App Store.
Pro is a one-time $4.99 purchase that unlocks: 4 additional LUT filters (Golden Hour, Teal & Orange, Matte Fade, Cyberpunk), 5 additional fonts, all grid layouts, unlimited batch export (free tier: up to 5 photos), full 100% export quality (free tier: up to 75%), custom LUT import (.cube files), and unlimited saved presets (free tier: up to 3).
Pro users can import any standard .cube LUT file. In the editor, go to the LUTs tab and tap Import LUT in the top-right corner. Select your .cube file from Files. The imported LUT will appear in the "Imported" section of the filter strip.
From the editor, tap the Stack icon (⊞) in the top toolbar to enter batch mode. Select multiple photos from your library, apply edits once (filters, adjustments, frames, text), and export all at the same time. Free users can batch export up to 5 photos; Pro users have unlimited batch export.
From the editor, tap the Grid icon (⊟) in the top toolbar. Choose a layout preset, add photos to each slot, adjust spacing and background color, then export. Pro users have access to all 7 grid layouts; free users can use the 3 basic layouts.
After editing a photo, tap the Bookmark icon in the top toolbar. Tap Save Current Settings, give your preset a name, and tap Save. You can then apply the same settings to any other photo from the preset list. Free users can save up to 3 presets.
Make sure BatchCraft has photo library access set to Full Access (not "Limited" or "None") in iOS Settings → Privacy & Security → Photos. The app requires write access to save edited photos back to your library.
No. BatchCraft works entirely offline. All editing, processing, and export happens on your device. The only time an internet connection is needed is when purchasing or restoring the Pro unlock (handled by the App Store).
Edited photos you have exported to your library are safe — they are saved as standard image files. However, unsaved presets and imported LUT files stored within the app will be deleted if you uninstall the app.